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Contact Us

Have a question about an order, an item, or our authentication process? We're here to help. Reach out and our team will get back to you within 1–2 business days.

Send Us a Message

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Get In Touch

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Email Support

For orders, returns, and general questions:

Treadfitpro@gmail.com
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Privacy Requests

Data access, deletion, or CCPA/PIPEDA requests:

Treadfitpro@gmail.com
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Business Address

[Your Business Address]
United States

Response Time

We respond to all inquiries within 1–2 business days, Monday through Friday.

Common Questions

Where is my order?

Check your email for a tracking number — it's sent when your order ships. You can also visit our Track Order page.

How do I return an item?

Email us within 3 days of delivery with your order number and photos of the issue. See our Refund Policy for full details.

How do I sell or consign with you?

Use the contact form above and select "Consign / Sell With Us" — include the brand, model, size, and condition of your item.

Are your items guaranteed authentic?

Yes. Every item is authenticated before listing. See our Authentication Process page for details.